Terms & Conditions

01About these terms

These terms apply when you use zenorbixlabz.com (the website) and when you enquire about or buy services from Zenorbix Labz, a digital marketing agency based in Ahmedabad, Gujarat, India. By using the website you agree to them. If you do not agree, please do not use it.

02Using the website

• Use it lawfully and fairly. Do not try to disrupt it, break its security, copy it automatically in bulk, or send spam or false information through its forms.
• The text, design, logos, graphics and tools on the website belong to Zenorbix Labz or are used with permission. You may not copy or reuse them without our written permission.
• We may change, pause or remove any part of the website at any time.

03Information and free tools

The guides, calendar and calculators on this website are for general information only. They are not professional, legal, tax or financial advice. The calculator shows simple arithmetic on the numbers you enter, not a forecast or a promise of results. Festival dates change every year, so check them against an official calendar before you plan around them.

04Services and packages

Our packages, Presence, Growth and Scale, are monthly services. The website describes what each includes. Content formats and detailed deliverables are agreed with you before onboarding.

• Fees are monthly and are shown without GST. GST is added on top.
• Advertising spend is separate from our fees. It is paid to the advertising platform.
• Google Ads, websites, branding and shoots are quoted separately.
• Prices and packages on the website may change. The fee that applies to you is the one agreed with you before work begins.

05Enquiries and starting work

Sending an enquiry, choosing a package on the website or booking a consultation does not create an agreement. Work begins once we have agreed the scope, fees and payment terms with you.

06What we need from you

Delays in getting what we need from you can delay the work.

• Give us accurate information about your business, and the materials, access and approvals we ask for, in good time.
• Make sure you have the right to use the content, images, names and logos you give us.
• Keep your own account logins safe, and tell us promptly if something changes.

07Results

We work to plan, create and improve your marketing, but we cannot guarantee particular results such as rankings, followers, leads or sales. They depend on many things, including the platforms, your market, your budget, your offer and how you handle enquiries.

08Other platforms and services

We work on platforms owned by others, such as Meta (Facebook and Instagram) and Google. Their rules, prices, features and decisions, including disapproving an ad or suspending an account, are outside our control, and we are not responsible for them.

09Ownership of work

Who owns the finished creative work, and how you may use it, is agreed with you before work begins. Our own pre-existing tools, templates, methods and materials remain ours.

10Confidentiality and privacy

We treat non-public information about your business as confidential and use it only to provide the services. How we handle personal information is explained in our Privacy Policy.

11Our responsibility

The website is provided as it is, and we do not promise that it will always be available or error-free. To the extent the law allows, Zenorbix Labz is not liable for indirect or consequential losses, or for loss of profit or business, arising from your use of the website or from our services. Nothing in these terms limits any liability that cannot be limited by law.

12Governing law

These terms are governed by the laws of India. Courts in Ahmedabad, Gujarat have jurisdiction over any dispute, unless the law says otherwise.

13Changes to these terms

We may update these terms from time to time. The date at the top shows when they last changed. Using the website after a change means you accept the updated terms.

14Contact us

Questions about these terms? Email info@zenorbixlabz.com or call +91 79843 99519.